When you schedule an appointment with us, that specific time slot is dedicated solely to you. Unlike some establishments that overbook expecting cancellations, we do not double-book. Therefore, if you need to reschedule or cancel, we kindly request a 24-hour notice during business hours. Failure to do so may incur a 30% charge of the total services booked.

Our terms and conditions may change without prior notice, but we are committed to handling emergencies and special situations with care and compassion. We appreciate your support for our small business and families. Thank you for understanding.

If you are unsure about your eligibility for a procedure or treatment, we recommend reaching out to us or scheduling a consultation before booking online. Recent illnesses, surgeries, skin treatments, injections, or the use of certain at-home products might temporarily make you ineligible for our services. It's best to seek clarification prior to making an appointment.

When you schedule an appointment with us, you are acknowledging that you have read and agreed to these policies. Additionally, we kindly request that you inform our staff of any concerns to ensure you have the best experience possible.

Please note that all services, products, and gift cards are non-refundable. However, our gift cards do not expire, allowing you to use them at your convenience. We prioritize consistency for optimal outcomes. Should you be unable to utilize a purchased gift card due to medical reasons, relocation, or unexpected situations, you may transfer it as a gift to another individual.